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Getting help and giving feedback
Where to find answers, how to report a problem so it can be fixed quickly, and how feature requests are handled.
Updated 2026-09-12Contact support
Finding answers
- Search the documentation (⌘K anywhere, or the search box on the Documentation page); the one-page manual is printable.
- Every page of the app has a Help link that opens the matching guide.
- The FAQ covers accounts, exports, budgets and how AI works here.
Reporting a problem
- Use the Support form (signed in or not): say which project and page you were on, what you expected and what happened; attach a screenshot if you can. Requests are tracked and answered by a person; you see the thread under Your requests.
- For anything about a specific project, the project's Discussion tab reaches the whole team.
- Security concerns go to the support address marked confidential; they are handled first.
Roadmap and platforms
- The web application is the reference; desktop applications for Windows, macOS and Linux and a mobile app share the same account and data and arrive as they are ready.
- Institutional sign-in (SSO), shared budgets and private catalogues are available to organisations — contact us through the Support form.
- Feature requests are welcome through the same form; the most requested ones are announced in the home feed when they ship.
Something missing or wrong? Tell us.