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Docs · Account and security

Privacy and your data

What is stored, who can see it, how models are used, and how to export or delete.

Updated 2026-09-12

What we store

  • Account: name, e-mail, sign-in methods, sessions.
  • Profile: what you enter, publications you claim, metrics fetched from OpenAlex.
  • Projects: everything members put in them, with an activity log.
  • AI conversations: the tool calls a connected agent made and their results, so work can be audited — plus prompts and costs per run where the platform's own AI is switched on. What you type into your own client stays with your provider.
  • Messages and notifications, with read state.

Language models

By default the platform sends nothing to a language model. When you connect your own agent, that agent reads what it asks for through the MCP server — sources, evidence, manuscript passages — and sends it to your provider under the terms and the plan you already have with them; Hikma is not a party to that and never sees your prompts.

Where an administrator has switched the platform's own AI on, the platform makes the calls: the text it sends is limited to what a task needs, the provider and keys are the administrator's, each run shows the model used, and providers are contractually barred from training on the data.

Your controls

  • Profile visibility and contact preference (Settings → Profile).
  • AI memory: see, confirm and forget everything your AI is allowed to remember, or switch memory off.
  • Muting, blocking and reporting in messages and projects.
  • Delete account (Settings → Security): removes profile, memberships, messages and keys; shared project content stays with the project attributed to a former member.

Related

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